You can use this link to reset your password. WW makes it easier to control what you can, and we have a community that cheers you on and has your back. I can revoke my consent at any time through the unsubscribe link in the email or message. Click the Profile icon at the top of the My Day dashboard, then click Account. WeightWatchers.ca 2. Press four as you are a member already. Scroll down to Settings > Activity. How can I edit or view my account and plan information? I've been given login information, but I keep being asked to log in again. Our fees, including the full monthly fee for any month (or portion thereof) elapsed (regardless of whether you attended WW Workshops, participated in Coaching or logged onto the Website or Apps during that month), and any sign-up or registration fee, are nonrefundable except as set forth below: (1) If you are canceling your membership within 5 days (or such other period as required by law) of your initial purchase, we will refund the full amount of such initial purchase. Notwithstanding Section 14 in the Membership Agreement, you may always cancel using any of the methods, and for any of the reasons, as outlined above. 1. (4) If you cancel your membership and are entitled to any refund pursuant to Section 6 in the. Text STOP to TRYWW (87999) to cancel. You can connect or disconnect to wireless scales by going to the Profile icon you’re your initials, then click Settings > Weight and selecting your scale. How do I change my weight settings? ), charts your progress, calculates SmartPoints® at the grocery store with an instant Barcode Scanner, and more. AT&T, T-Mobile®, Verizon, Sprint, U.S. Cellular, Boost Mobile, Cricket, Virgin Mobile, Iowa Wireless, Metro PCS, ACS Wireless, West Central Cellular, Ntelos, Bluegrass, Plateau Wireless, AWCC, Cincinnati Bell, Cellular South, Carolina West Wireless, Immix Wireless/Keystone Wireless, Golden State Cellular, Cellcom, ECIT, GCI/Alaska Digitel, Inland Cellular, Illinois Valley, Nex-Tech, Chat Mobility, NW Missouri Cellular, NE Cellular One of PA, Element Wireless, MTPCS, Thumb Cellular, Viaero Wireless. Cancel via phoneYou can always call us at 1-800-651-6000 and a live agent will be happy to assist you. There’s even 24/7 Live Coaching so you can get answers to your wellness questions, anytime, anywhere. (4) If you cancel your membership and are entitled to any refund pursuant to Section 3 of the Membership Agreement, we reserve the right to charge a fee to cover the cost to us of any administrative or other services you may have used prior to your cancellation, to the extent permitted by law. Cancelling your membership. It is possible that the error is due to an expired expiration date in your profile. 3. If you need help or would like to stop receiving our texts, here's how: HELP and STOP instructions: You can always call us at 1-800-651-6000 … Why are the pages on the site loading slowly? The Weight Watchers website provides the quickest way to cancel your account, though it can take up to 72 hours for your request to be fully processed. We’re #bettertogether! Warnings 2. Inc. © 2020 WeightWatchers.com. How do I cancel my WW subscription? Thanks! Along with our science-based SmartPoints® system, you'll get a custom list of. Once you supply it, a password reset email will be sent to you from noreply@weightwatchers.com. • Reach out to us via chat on our website or WW App. If none of the reasons above apply to you, please contact us and provide the code you are using so that we may test it. View or print your billing history by visiting the account status page in your profile. I forgot my user name and/or password? Add the serving size (or your best guess) and name the food. Why was I charged for one month instead of another 3 when my initial 3-month membership ended? Can I switch my payment plan to Workshop + Digital without losing money? When I signed up I chose the 3-month billing cycle. , SmartPoints, FitPoints, Points and Wellness that Works are trademarks of WW International, Inc. ©2020 WW International, Inc. All rights reserved. We’ll be really sorry to see you go, but if you’d like to cancel your membership, you can do it here on weightwatchers.com, and it will be processed right away. Our supportive members-only social network has tons of inspiring videos and photos (check out #nonscalevictory or #wwbros, if you haven’t already). Send email to cancellations@weightwatchers.ca If get a response back from Weight Watchers requesting additional information, will need DOB These descriptors might show up on your bank statement: : WEIGHTWATCHERS.COM INC 800-221-2112 NY How do I swap FitPoints™ for SmartPoints® values? Weight-Watchers-Weekly-meal-plan-93-shopping-list Download If you’re looking for some zero point recipes, check out my post 20 Zero Point Recipes or my post 20 (More) Zero Point Recipes . Our fees, including the full monthly fee for any month (or portion thereof) elapsed (regardless of whether you participated in Coaching or logged onto the Website or Apps during that month), and any sign-up or registration fee, are nonrefundable except as set forth below: (1) If you are canceling your membership within 5 days (or such other period as required by law) of your initial purchase, we will refund the full amount of such initial purchase. I forgot my user name and/or password? The challenges we are facing have created a level of uncertainty that can make it difficult to prioritize our spending. Have you given these a try? Along with our science-based SmartPoints® system, you'll get a custom list of ZeroPoint™ foods within your Budget that you don't have to track or measure. After the initial plan period, cancellation takes effect at the end of the membership month in which you cancel. If that doesn't work, clear your cookies. You can connect or disconnect your device by clicking on the Profile icon with your initials in the upper right hand corner of the My Day dashboard. There’s even 24/7 Live Coaching so you can get answers to your wellness questions, anytime, anywhere. Once you enter this, your username will be emailed to you. Our supportive members-only social network has tons of inspiring videos and photos (check out #nonscalevictory or #wwbros, if you haven’t already). WW is the #1 Doctor Recommended Weight Loss Program† †Based on a 2020 IQVIA survey of 14,000 doctors who recommend weight-loss programs to patients. Will my account be automatically billed? If you or someone with access to the same computer downloads from the internet, (MP3's, videos, etc) this can also be a factor in increasing load times. I am having trouble logging in; I can log in, but I cannot access any of the subscriber tools When you click the "I agree" button, the Automatic Login feature is enabled. Go to Settings > Weight to edit your weight settings (such as starting weight and weight goal). How do I track my food or activity? Why are the pages on the site loading slowly? We typically process all cancellation requests within 72 hours after we receive your request. If it's a technical question, please call your device's manufacturer. We’ll be really sorry to see you go but if you’d like to cancel your membership, you can do it here and it will be processed right away. Check out. Select Create and Track. Via Telephone. Cancellation of my account on the site To cancel your account online you first have to login. Via Telephone. How do I cancel through Itunes. When I enter my access code I am told it is invalid or does not exist. We'd love to hear from you! , we reserve the right to charge a fee to cover the cost to us of any administrative or other services you may have used prior to your cancellation, to the extent permitted by law. Have you tried these science-based tools and programs? Click on the Profile icon on the upper right hand corner of the My Day Dashboard. ), charts your progress, calculates SmartPoints® at the grocery store with an instant Barcode Scanner, and more. How do I connect or disconnect my activity tracking devices? For your protection, you must log in again to access your Settings because it contains personal information associated with your account. Inc. All rights reserved. (2) If your membership is cancelled due to any of the following: pregnancy, medical reason prior to the end of a period for which you have incurred a charge, then, with the exception of any fixed upfront fee we may have charged, we will refund any unused portion of such period. Send a monthly meeting membership cancellation request, including your membership pass ID number, to Weight Watchers North America, PO Box 307, Jericho, NY 11753. Be sure to save your changes or they will not take effect. Please login and try again. This is the easiest and fastest way to cancel. When I enter my access code I am told it is invalid or does not exist. (2) If your membership is cancelled due to any of the following: pregnancy, medical reason, relocation (you move more than 15 miles from a Studio location) or a Studio closure and there is no other location within 5 miles of your new home or the closed Studio) prior to the end of a period for which you have incurred a charge, then, with the exception of any fixed upfront fee we may have charged, we will refund any unused portion of such period. You are on the wrong signup page. Note that we cannot process cancellation requests at WW Workshop locations. Thanks! Select "Switch payment plan to Monthly Pass.". Your cancellation will take effect from the end of the current subscription month. If you click on the  "I forgot my username" link in the login box, it will ask you for your username. Scroll down to Settings, then click on Account. Can I switch my payment plan to Workshop + Digital without losing money? We'll send you an e-mail confirming the cancellation once we've finished processing your request. If you have more than one computer and are connected through a router make sure that you have the most up-to-date driver for the router that you are using. Beneath that, in the My Activity section, you’ll see how many FitPoints you’ve earned for the day. When you choose the "Remember me on this computer" option during the login process, you agree to have your user name and password stored on your computer so that you can be automatically logged in each time you access the site. I want to create recipes. Cancellation of my account on the site To cancel your account online you first have to login. How do I track my food or activity? How do I connect or disconnect from a wireless scale? Canceling Weight Watchers via phone. 4. Review your details to make sure they're correct and click "Save.". You will find a detailed profile of your membership status with weightwatchers.com towards the bottom of the page. We’re #bettertogether! In writing: Weight Watchers UK Limited, Millenium House, Ludlow Road, Maidenhead, Berkshire, SL6 2SL. MyWW+ is our most customized program ever. Self-Service: To cancel your membership immediately, without support, you can complete the self-service process by clicking here . The next time you visit our site, you will be required to enter your username and password again. Loading speed is based on internet connection, browser configuration, and server issues. For additional help, send email to customerservice@weightwatchers.com or call 1-800-651-6000. The three-month billing is an introductory offer. Select Settings then click Profile. This gives you total freedom in what you eat, while guiding you toward choices that will help you reach your goals. Check out this video to see how our members are leaning on each other. After you have updated your billing information you should be able to switch without a problem. When I signed up I chose the 3-month billing cycle. How do I connect or disconnect from a wireless scale? WeightWatchers.ca * So stick around! Your cancellation will take effect at the end of the membership month in which you cancel. (4) If you cancel your membership and are entitled to any refund pursuant to Section 6 in the Membership Agreement, we reserve the right to charge a fee to cover the cost to us of any administrative or other services you may have used prior to your cancellation, to the extent permitted by law. Print out the completed cancellation request and mail it directly to the address listed on the page. When I signed up I chose the 3-month billing cycle. Cancel online. How do I connect or disconnect my activity tracking devices? You will be required to manually change your price plan after each billing if you want to maintain a 3-month billing cycle. Can I switch my payment plan to Workshop + Digital without losing money? If a special refund circumstance applies to you, see below. You may be asked to log in again for security purposes. If you decide to cancel it this way, here’s how to do it: Dial 800-651 … You can reach out to us any time via 24/7 Expert Chat or use the "Give Feedback" button located at the top of the My Day dashboard. How do I change my weight settings? (You will be asked to log in for security purposes.) 2. • Simply call the WW Customer Service Team on 13 19 97 for Australian members or 0800 009 009 for New Zealand members. I forgot my password/username. Click the account status link in the payment and account type box. View or print your billing history by visiting the account status page in your profile. For standard one month plans, cancellation takes effect at the end of the membership month in which you cancel. How do I see how many SmartPoints values I have left? After you update your information click "Submit." How do I connect or disconnect from a wireless scale? Choosing to log out turns off our automated login functionality, and we will no longer remember your user name and password on your computer. 4. You can also browse our directory for pages on how to cancel other popular subscription services. I get an error message when trying to switch to Workshop + Digital. You can always call us at 1-800-651-6000 and a live agent will be happy to assist you. Please be aware that you will continue to be billed each month until you contact us to cancel. If you do not hear from us within one week, then we may not have received … I need to cancel the Weight Watchers subscription and I ordered it through Apple. This is the easiest and fastest way to cancel. Your daily SmartPoints Target will appear  in the blue circle under My Day. I can't log in. Send email to cancellations@weightwatchers.ca If get a response back from Weight Watchers requesting additional information, will need DOB These descriptors might show up on your bank statement: : WEIGHTWATCHERS.COM INC 800-221-2112 NY If you do not hear from us within one week, then we may not have received … In the My Foods/Recipe section, you can now create a recipe or edit an existing recipe (even a Weight Watchers recipe). How can I stop receiving text alerts? How can I edit or view my account and plan information? I am having trouble logging in; I can log in, but I cannot access any of the subscriber tools We typically process all cancellation requests within 72 hours after we receive your request. If you decide to cancel it this way, here’s how to do it: Dial 800-651-6000. I would like to receive the WW newsletter and be informed about offers and events via e-mail. This is the easiest and fastest way to cancel. Profile and Login. You can search for any food or activity, and then track it, either using Quick Add or the Calculator. A summary of your account can be found in Account Settings. If I'm having trouble with my activity-monitoring device or app, what do I do? Cancel OnlineWe’ll be really sorry to see you go, but if you’d like to cancel your membership, you can do it here and it will be processed right away. (3) If we terminate your membership (as opposed to you canceling your membership), other than due to your violation of this Agreement, prior to the end of a period for which you have incurred a charge, with the exception of any fixed upfront fee, we will refund any unused portion of such period on a pro rata basis. If you do not hear from us within one week, then we may not have received … But now more than ever, it is essential to focus on your health. After the Commitment Plan period, cancellation takes effect at the end of the membership month in which you cancel. You’ve earned it. Where is the calculator? Cancel via … Dual Membership: If you own or are part of a Dual Membership, please contact Customer Care in order to process your cancel request: 1-800-651-6000. A cancellation via mail or telephone can take up to two weeks to be fully processed. I can revoke my consent at any time through the unsubscribe link in the email or message. The more you use them, the more successful you’ll be. How do I see how many SmartPoints values I have left? Email: help.uk@ww.com. A membership to our site is much like other sites, in that your membership will automatically be renewed and billed each month until you contact us to cancel. How do I do that? Plus, there’s WellnessWins™, our one-of-a-kind rewards program that celebrates your daily healthy habits with exclusive products and amazing services—and we’re always introducing exciting new tools and experiences. Digital and Coaching MemberOur fees, including the full monthly fee for any month (or portion thereof) elapsed (regardless of whether you participated in Coaching or logged onto the Website or Apps during that month), and any sign-up or registration fee, are nonrefundable except as set forth below: (1) If you are canceling your membership within 5 days (or such other period as required by law) of your initial purchase, we will refund the full amount of such initial purchase. Print out the completed cancellation request and mail it directly to the address listed on the page. A cancellation via mail or telephone can take up to two weeks to be fully processed. You'll receive a refund for the current month (and any future ones) of your existing account. How do I do that? Caring for yourself also means you can take better care of your family. Cancelling your Weight Watchers … Take a look at our Stay Healthy Hub for the latest ideas from our experts. If your code is coming back as invalid during signup: U.S. News & World Report ranked WW the #1 Best Diet for Weight Loss and #1 Best Commercial Diet Plan for 10 years in a … What if I have a questions or want to give feedback? Although it sounds easy, canceling Weight Watchers over the phone is a bit more time-consuming because the average waiting time is around half an hour. Weight Watchers Digital and Workshop members may change their payment plan for the next payment period at any time before the next billing date. I've been given login information, but I keep being asked to log in again. An app for your success It makes tracking a breeze, charts your progress, … and it will be processed right away. We’ll be really sorry to see you go but if you’d like to cancel your membership, you can do it here and it will be processed right away. More Less. The WW Logo, Weight Watchers, myWW+, SmartPoints, FitPoints, Points and Wellness that Works are trademarks of WW International, Inc. ©2020 WW International, Inc. All rights reserved. How can I edit or view my account and plan information? We want to make sure you’ve experienced everything WW offers to help you reach your goals. is our most customized program ever. Click the Profile icon at the top of the My Day dashboard. 3. I want to create recipes. You are trying to use a free trial access code for a membership that has already received a free trial. I would like to receive the WW newsletter and be informed about offers and events via e-mail. Make sure you're using the correct username/password combo and that there are no spaces before and after your username and password in the entry fields. Deserve this for yourself, now more than ever, it will ask you your... Other popular subscription services Add or the Calculator to assist you you are trying to switch to +... 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