Note: during peak seasonal and promotional periods, shipping estimates may be slightly delayed 3-5 business days. All items available for purchase on our site are eligible to be returned within 30 days of the purchase date. Please contact our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. and a Customer Service Representative will assist you. This is 2019 and a there are plenty of people that could help you synthesize your data flow to both improve you communication and customer service. NYSEG has 13 offices within their service territory. Customer accounts may have reached a limit on certain products and will not receive rebates beyond the designated limit. 111 Nyseg jobs available in New York State on Indeed.com. Below each listed product, you'll see a tag and quick description of any available rebates. Nyseg.com IP Server: 157.225.204.15, HostName: 157.225.204.15, DNS Server: artemis.ttd.net, dns.iberdrola.es, ns2.sarenet.es In order to get your order to you as quickly as possible, we begin processing your shipment immediately after you hit "submit". Can I reroute a package that has already been sent out to me? Apply early in the season. Additionally, customers can call customer care representatives to find out account information: NYSEG customers can call 800.572.1111; RG&E customers can call 800.743.2110. It also will provide you with the way to set up automatic invoice payments on-line and make alternative payment preparations. How are fixed & variable rates different? NYSEG main customer service line: 1-800-572-1111 (Hours: Monday to Friday, 7:00 a.m. to 7:00 p.m., excluding holidays) Call this number for: billing concerns, service start/shut off requests, energy choice, to update your account information; Automated customer service line: 1-800-600-2275 (Available 24/7) Box 5240 Nyseg Billing Department Review. You will receive a tracking number for your shipment as soon as we release it to the delivery company. Box 11745 There are many factors that affect rebate eligibility, such as customer type (Residential, Commercial…) and limits on products. Forgot your Login ID and Password? We do not install the thermostat for you. If you need deliveries to different addresses, please place a separate order for each shipping address. Find everything you want to know about NYSEG customer service here. Under estimated my bill for nine months. Employee reviews of NYSEG also seem to be generally positive. NYSEG Smart Solutions currently offers a selection of the leading energy-saving products, some of which are eligible for NYSEG Smart Solutions's residential instant rebate programs. Thermostat rebates are $75. This means that unfortunately, we are unable to cancel orders for in stock items. Ideal for quick questions and order support. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. NYSEG will notify you before any planned interruption of your electricity service for maintenance and will keep you updated on power restoration efforts if any outage extends beyond 24 hours. didn't read meter for 8 months!!!! It’s safe, secure and convenient! Please visit the product manufacturer website for all warranty information. In order to activate electricity and gas in your new home, you will need to call New York State Electric & Gas Corporation (NYSEG) customer service at 1-800-642-4272, from 7:00 AM - 5:00 PM (Monday - Friday). For all Nest and ecobee orders, shipping is not available to PO boxes or military bases. Looking to start service with NYSEG? AutoPay is the easiest way to pay your bill. Bad customer service. They are open from Monday to Friday, and can provide the following services: Here is a brief summary of the different ways you can pay your NYSEG energy bill. Different products have different rebate eligibility criteria, but you must first be a residential customer of NYSEG in the state of New York. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. To initiate a return please click, Do you have questions regarding products, rebates, or checkout? Electronic payment through our partners at Uplight provided by the product manufacturer website for Nest.: What payment forms are accepted on the Marketplace the purchase Date service.! Energy service and supply with an ESCO in minutes for orders under 49! 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