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Complete the The course is aimed towards second year college students that have completed the majority of their degree requirements. exam. Operations management in tourism and hospitality refers to the work done in the different fields of hotel industry. T&HM Syllabus 2013-2014 [9/4/13] Page 2 Whether you are now working seeking additional skill, or completely new to the world of tourism and hospitality, our Tourism and Hospitality Management program is designed to meet your needs. Check your knowledge of this course with a 50-question practice test. As people began trading goods across increasing distances, there Introduction to Management in the Hospitality Industry 10th edition, publisher, Wiley ISBN 978-0-470-39974-3 (Chapters 1 to 14 only) Course Objectives … (0/3). However, it is not necessary to earn 80% within the first three quiz attempts. At the end of each chapter, you can complete a chapter test to see if you're ready to move on or have some material to review. Course Syllabus Course Description. The course structure for MBA in Operations Management is same as that of other MBA programmes. ... Hospitality Management Studies - Hotel Operations - Revised Module 4 Course assessment Resources available Then just confirm your name and the exam name, and you're ready to go! Leadership in the Hotel Industry Flashcards, Flashcards - Not sure what college you want to attend yet? Food & Beverage Operations in Hotel & Lodging, Practice test: Food & Beverage Operations in Hotel & Lodging, Practice test: Restaurant Organization Basics, Ch 15. This chapter shows that providing accommodation from a home base is a by-product of travel. Once Follow the steps below to take the Hotel Operations Management Flashcards, Flashcards - 29 0 obj <>/Filter/FlateDecode/ID[<682EB82B6791D53E25237B1EA228138C>]/Index[22 20]/Info 21 0 R/Length 56/Prev 28709/Root 23 0 R/Size 42/Type/XRef/W[1 2 1]>>stream The course takes an operations point of view to look at companies and industries in the service sector. Have not taken this exam three times. Jobs in the hospitality industry, such as hotels, restaurants, catering, resorts and casinos as well as other hospitality positions that deal with tourists generally, refers to hospitality. Defines and discusses hospitality industry marketing, service marketing, sales strategy, service as a product, how to calculate hotel market share and the relationship between technology and hospitality marketing. Learn all you need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management and marketing techniques. Practice test: Hotel & Lodging Industry Overview, Practice test: Global Hospitality Management, Practice test: Leadership in the Hotel Industry, Ch 4. The proctored final exam is a cumulative test designed to ensure that you've mastered the material in the course. MBA Operations Management: Syllabus and Course Description. You will need to pass each quiz with a score of at least 80% to earn course progress for the lesson. You'll receive an unique access code. R��H�q�7� x�� Required Assignments for Hospitality 304, Hospitality 304: Hotel & Lodging Management & Operations, Biological and Biomedical Then download hޤ�mo�0���}�>P�%�#UH@K����Ak%ć��Z���s�vm�����Ϗ��@A0`���I� .L��q0��g �3?BS���K This course has been evaluated and recommended by ACE for 3 semester hours and by NCCRS for 3 semester hours in the upper division baccalaureate/associate degree category. h�bbd``b`��@�� H0 � �$��g`bdX Sciences, Culinary Arts and Personal Our training adopts a Swiss influence in methods and curriculum, which is a combination of the traditional Swiss hotelier with modern management techniques. Soft Skills in Hospitality . Depicts the management of international hospitality, benefits of globalization, types of global hospitality providers and impact of international travel and tourism on the hospitality industry. Hospitality, Soft skills in Hospitality and their importance, Communication non- : verbal, verbal and visual. Teaches about the rooms division of a hotel, including the front office and desk, night audits, hotel housekeeping, waste management and uniformed services in hospitality. Discusses the full cycle of event planning, how to serve and sell alcohol responsibly and food handler requirements. The highest score of your first 3 attempts will be recorded as your score for each quiz. Humber’s Hospitality - Hotel and Restaurant Operations Management diploma program is a leader in hospitality management training. First, be sure you meet the system requirements. Not attempted to take this exam within the last three days. Cases will be supplemented with lectures and readings, with some guest lectures as well. QCF Syllabus Travel, Tourism and Hospitality Operations Management Unit Title Travel, Tourism and Hospitality Operations Management Unit Reference Number T/601/7536 Guided Learning Hours 160 Level 6 Number of Credits 25 Unit purpose and aim(s): This unit aims to give learners a sound understanding of: (So if you earn 90% on the final, that's 90 points toward your final grade.). 0 All other trademarks and copyrights are the property of their respective owners. ���d��Ylå�A�����}r�\^eX��*`�R���4s�ǰfΈƬD�U��H��4ϖ�.�dz1&3�\�I��hAn��%�8IpU9��s2��a�W�%N.���~�q��p ��z\=���^�z�9ɶ���7��b�����(����zS���]�z�(d������s8̞�=�S�T��)-u��j�a�/�fQ����.K����݄�&Vcv~\Ϭ*(s].7�&˓0�S�U6�IfR�q���X%A��_�ꝡ)&�G�2��Ckv�X.�9�2]f�(]��(�E����(G�07'| �“���5==���,�6�]ff�U�)���S�>e�0Ԛ^�2�QƞK.�jh�m���. Executive Summary 2 Contents 2 Introduction 4 METHODOLOGY 5 THE HOTEL 5 Design 6 Supply 7 Planning 7 Shop-floor control 8 The environment 8 Technology 8 The Hotel’s CUSTOMER SERVICE 9 CUSTOMER SERVICE Challenges 11 Summary 12 Bibliography 13 hospitality industry. Hotel & Lodging Strategic Management Flashcards, Flashcards - You will develop your business management skills via hands-on learning, theoretical classes and practical labs led by industry … 2. Because the change is However, the primary goal of hospitality management remains the same - to ensure each and every guest enjoys the same flawless experience from start to finish. The Hospitality Industry – Past, Present and Future – Michael N. Chibili pro-vides an oversight of the hotel sector’s history and traditions. Have available proctored exams in this month of membership. Tourism and Hospitality represent broad subject areas. Companies like Nokia, Toyota, Dell, Procter & Gamble, and a relatively new comer like Tata Motors are proof that excellence in supply chain management is a must for financial strength and industry … Examine the external environmental influences and industry stakeholders that affect the structure and management in the hospitality sector. sure you Did you know… We have over 220 college courses that prepare you to earn the installation instructions. Strategic planning, project, risk and financial management, marketing, and site management are examined. academic in the middle of your billing cycle, your next charge will include the prorated amount for the rest of this month. Describes the restaurant organizational structure, organizational charts, operating expenses and restaurant service in the hotel and lodging industry. - Definition, Analysis & Example, Lesson 6 - Hotel Room Pricing: Single, Weekday, Weekend & Seasonal Rates, Lesson 7 - Managing Average Daily Rate in the Hospitality Industry, Lesson 8 - Hotel Overbooking: Advantages, Disadvantages & Process, Lesson 1 - Hospitality Industry Marketing: Importance & Strategies, Lesson 2 - Hospitality Industry: Products & Characteristics, Lesson 3 - Services Marketing: The Difference Between Services and Goods, Lesson 4 - Service as a Product: Strategies & Best Practices, Lesson 5 - How to Calculate Hotel Market Share, Lesson 6 - Sales Strategy: Definition, Elements & Implementation, Lesson 7 - Technology & Hospitality Marketing: Databases & the Internet, Lesson 1 - Human Resources Management for Hospitality, Lesson 2 - Hospitality Industry: Skills, Competition & Turnover, Lesson 3 - Human Resource Planning: Definition & Process, Lesson 4 - Analyzing Common Human Resources Metrics in Hospitality, Lesson 5 - Aligning HRM and Organizational Strategy, Lesson 6 - Job Design in Human Resources for Hospitality, Lesson 7 - Individual & Team Dynamics in the Hospitality Industry, Lesson 8 - Intrapreneurship in the Hospitality Industry, Lesson 9 - Employee Safety & Workplace Risk Programs, Lesson 10 - OSHA: Ensuring Workplace Safety, Lesson 11 - What Are Employee Rights in the Workplace? The minimum score required to pass and earn real college credit for this course is 210 points, or an overall course grade of 70%. Lesson 5 - What is a Hotel Central Reservation System? Explores the basics of revenue management, revenue generation and revenue optimization, hotel room pricing, hotel overbooking and how to calculate sales revenue. thousands off your degree. Request a transcript to be sent to the accredited school of your choice! Banking, Investment & Insurance Rural & Agribusiness Management Hospitality Management Healthcare Management Travel And Tourism Management. achieved 100% Quiz Progress. Each video is approximately 5-10 minutes in length and comes with a quick quiz to help you measure your learning. Promotion of an experienced based business is a key to success in the tourism and hospitality industry. You have submitted / required assignments for this course. Course Description The strategic and tactical problems of managing the operations function in the service environment are examined in this course. This is an online course. Course Structure - Law & Concept, Lesson 12 - Ethics in the Hospitality Industry, Lesson 1 - Impact of Terrorism on the Travel & Tourism Industry, Lesson 2 - Crime in the Hotel & Lodging Industry: Risk & Prevention, Lesson 3 - Designing Hotel Emergency & Safety Procedures, Lesson 4 - Risk Management in the Hospitality Industry, Lesson 5 - Cybersecurity in the Hospitality Industry, Lesson 1 - Hospitality Industry: Customer Service & Guest Satisfaction, Lesson 2 - Customer Retention: Definition & Importance, Lesson 3 - Resolving Customer Service Complaints & Conflict, Lesson 4 - Diversity & Demands of Guests in the Hospitality Business, Lesson 1 - The Full Cycle of Event Planning in a Hotel, Lesson 2 - Restaurant Bookkeeping: Accounting & Reporting, Lesson 3 - How To Serve Alcohol Responsibly, Lesson 4 - Restaurant Liability with Alcohol Sales, Lesson 5 - Food Handler Requirements in Prime Resort Areas, Food & Beverage Operations in Hotel & Lodging, Lesson 1 - Restaurant Organizational Structure, Lesson 2 - Restaurant Organizational Chart: Template & Sample, Lesson 3 - Restaurant Operating Expenses: Types & Examples, Lesson 4 - Restaurant Service: Styles & Types, Lesson 1 - Corporate Social Responsibility in the Hospitality Industry, Lesson 2 - Managing Technology in the Hospitality Industry, Lesson 3 - Hospitality Industry: Trends & Technology, Lesson 4 - Sustainability & Environmental Issues in the Hospitality Industry, Factors that Affect the Hotel & Lodging Industry, Lesson 1 - Hotel & Lodging Management & Operations: Assignment 1 - SWOT Analysis, Lesson 2 - Hotel & Lodging Management & Operations: Assignment 2 - Organizational Analysis, Lesson 3 - Hotel & Lodging Management & Operations: Assignment 3 - Porter's Five Forces, Flashcards - 22 0 obj <> endobj Lesson 6 - What is a Night Audit? integrity policy. The dual award Diploma in International Hotel Management is designed to prepare students for operations management and practical aspects of the hospitality industry. To learn more, visit our Earning Credit Page. Topics include capacity management and workforce planning, lean thinking, and the role of operations in defining HR Management for Hospitality Flashcards, Flashcards - Three assignments are required for this course. For Anyone can earn credit-by-exam regardless of age or education level. After your initial 3 attempts, you can take a quiz for practice as many times as you'd like. The instructor will provide a graded rubric for you along with feedback on what you did well and what could be improved. Winner of the ‘Best Industry Linked Management Institute in India’ award from AICTE-CII Got questions? Food, Beverage & Restaurant Basics Flashcards, Flashcards - Hospitality Management & Co-op (Diploma) This program is designed for students pursuing a career in the hospitality industry. MBA Hospitality Management course aims at preparing professionals for performing almost all the tasks in the hospitality industry. short answer questions covering the entire syllabus. Our Industry Partnerships. Details trends in the hospitality industry, how to manage technology, corporate social responsibility and sustainability and environmental issues. You will have 3 attempts to take each quiz for a score. You may take the proctored final exam whenever you are ready. This unit aims to give you a sound understanding of: the key features of operations management in the TTH industry the role of operating systems in delivering customer service the role of ICT in the development of operational systems the key features of services and their implications for operations standardisation and its impact on operations, service and consumer The Hospitality - Hotel Operations Management program will offer you business skills and acumen to work in a wide range of areas within this multifaceted industry. Explains human resources management and planning, common human resources metrics, job design in human resources and employee rights. Hotel Sales & Marketing Department Flashcards, Flashcards - This course uses fun and engaging lessons that educate you on operations and management topics in the hospitality and tourism industry. Once you've completed the entire course, take the practice test and use the study tools in the course to prepare for the proctored final exam. Your grade for this course will be calculated out of 300 points. Please write this down — you'll need it to take the exam. Program Overview. Completed all lessons in Hospitality 304: Hotel & Lodging Management & Operations course and Complete Hospitality 304 by watching video lessons and taking short quizzes. - Duties & Procedures, Lesson 7 - Housekeeping in the Hospitality Industry, Lesson 8 - Hotel Housekeeping: Standards & Checklist, Lesson 9 - Calculating Housekeeping Linen Par Level, Lesson 10 - Waste Management in the Hospitality Industry, Lesson 11 - Uniformed Services in Hospitality: Roles & Responsibilities, Lesson 1 - Managerial Accounting for the Hospitality Industry, Lesson 2 - Financial Accounting for the Hospitality Industry, Lesson 3 - Capital Budgeting: Definition & Process, Lesson 4 - What is Forecasting in Business? HCL-3103: Marketing Communications. For instance, if your average quiz score is 85%, you'll receive 85 out of 100 possible points for quizzes. Factors that Affect the Hotel & Lodging Industry, Practice test: Factors that Affect the Hotel & Lodging Industry, Ch 16. INTRODUCTION. 1. Get the unbiased info you need to find the right school. Identify the major challenges to the hospitality industry and provide analysis to these challenges and what is needed for change. You will then need to retake the final exam. Registering for the exam is simple. SYLLABUS FOR BACHELOR IN HOTEL MANAGEMENT & CATERING TECHNOLOGY 4 HM103 : HOUSEKEEPING AND LAUNDRY OPERATIONS Contacts :3L Credit : 3 Topics to be Covered : - • An overview of the position of H/K in the Hospitality Industry • List of functions of the H/K Dept. By upgrading now, you will immediately have access to all features associated with your new plan. Software Secure and To apply for transfer credit, follow these steps: Learn more about the College Accelerator Plan. Here's a breakdown of how you will be graded on quizzes and how they'll factor into your final score: Assignments are intended to assess your application, analysis, and critical thinking skills in relation to the concepts you learn in the course. Among these areas will be front desk management, housekeeping operations, food and beverage management, and human resources planning. Please note: Assignments are required to complete this course for credit. This course will provide students with a thorough overview of the tourism and hospitality industry along with the critical management principles that underlie the smooth operation of these operations. Core topics include hospitality facility management, catering management, security and loss prevention, special event marketing and so on. MBA in Hospitality Management teaches candidates a great deal of knowledge about the management industry and is qualified for various positions in the hospitality industry. The exam contains 50 - 100 multiple choice questions. Designed for university and college graduates seeking a career in the tourism and hospitality sector, this program will focus on applied knowledge in the field of hospitality operations within a global economy, encompassing the planning and management of hospitality businesses of … Hotel & Lodging Strategic Management, Practice test: Hotel & Lodging Strategic Management, Practice test: Hotel Operations Management, Practice test: Rooms Division in Hotel Operations, Practice test: Hotel Finance & Accounting, Practice test: Revenue Management for Hotels, Practice test: Hotel Sales & Marketing Department, Practice test: HR Management for Hospitality, Practice test: Hotel & Lodging Customer Service, Ch 13. - Definition & Models, Lesson 5 - What Are Financial Statements? All assignment scores will total up to 100 points. Before taking the exam, all of the following requirements must be met: Please meet all of the pre-requirements in the Pre-Exam Checklist in order to take the exam. 2. II. 3. The decision was taken in an online meeting conducted in Hamirpur in the last week of September 2020. In this online course, learn about the hotel management operations including the front office department and the housekeeping department. Analyse the roles and functions of different departments in hospitality organizations and explain the management tools for effective design, implementation and control of hospitality operations. All rights reserved. CHED - The Official Website of Commission on Higher Education 4. You can test out of the first two years of college and save Create an account to start this course today Factors Affecting the Hotel & Lodging Industry. If you already have a school in mind, check with the registrar to see if the school will grant credit for courses recommended by either ACE or NCCRS. Section B. will consist of questions which will require detailed answers and there will be a choice of questions in this section. Revenue Management for Hotels Flashcards, Flashcards - This course provides an overview of organizational behavior in the hospitality industry with an emphasis on management philosophy, policy formulation, communications, motivation, and organizational change. MGT 307 Operations Management COURSE SYLLABUS for Summer I 2013 Course Instructor Dr. Alex Williams Texas A&M University – Commerce Email: alex.williams@tamuc.edu Welcome to MGT 307 – Operations Management. Hotel Finance & Accounting Flashcards, Flashcards - You can access them here. ... Operations Management Supply Chain Management Business Administration E-business Management. Earn Transferable Credit & Get your Degree, Hospitality 304: Hotel & Lodging Management & Operations Practice Test, Week {{::cp.getGoalWeekForTopic(10, 17)}}, Week {{::cp.getGoalWeekForTopic(11, 17)}}, Week {{::cp.getGoalWeekForTopic(12, 17)}}, Week {{::cp.getGoalWeekForTopic(13, 17)}}, Week {{::cp.getGoalWeekForTopic(14, 17)}}, Week {{::cp.getGoalWeekForTopic(15, 17)}}, Week {{::cp.getGoalWeekForTopic(16, 17)}}. Explains customer service, guest satisfaction, customer retention, customer service complaints, diversity and demands of guests in the hospitality business. The table below shows the assignments you must complete and how they'll be incorporated into the overall grade. follow Answers and detailed explanations to each question, Video lessons to explain complicated concepts. Course Description: This is a basic course in general management concepts and practices to acquaint the student with theories and principles of organization, the tools of managerial decision-making, and the management process, with particular reference to the hospitality industry. Then the hospitality industry is for you. Course Summary Hospitality 304: Hotel & Lodging Management & Operations has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. study and career path that can help you find the school that's right for you. With the industry being so diverse, hospitality management meaning, functions and objectives vary significantly from one business to the next. And remember to pace yourself! © copyright 2003-2020 Study.com. Quizzes are meant to test your comprehension of each lesson as you progress through the course. The Faculty of Business has more than 500 industry partners who provide added value to students with field trips, guest speaker presentations, and case studies - to form valuable components of the Hospitality and Tourism Operations Management Graduate Certificate program. Study.com has thousands of articles about every imaginable degree, area of Hospitality 304 consists of short video lessons that are organized into topical chapters. Identify methods to plan and evaluate lodging operations. credit by exam that is accepted by over 1,500 colleges and universities. • H/K working towards ‘Customer delight’ • Why is H/K indispensable Upon completion of this course, you will be able to: There are no prerequisites for this course; however some students choose to take Hospitality 101: Introduction to Hospitality prior to taking Hotel & Lodging Management & Operations. more info check our FAQ's. Next, you'll need to agree to the Please note: Hospitality and Tourism Operations Management, THM1, is open to international students only. The All India Board of Tourism and Hospitality Management (AITBHM) has decided to restructure the syllabus of Tourism and Hospitality Management soon. Earn transferable credit by taking this course for credit. The course is completely self-paced. We will send you an email with your official exam results within 1 to 2 weeks. management of this network is a critical determinant of success in today’s competitive environment. This Study.com course has been evaluated and recommended for college credit. Office programs, web browsers, or any programs other than Software Secure (including Study.com lessons), Mobile phones, headphones, speakers, TVs or radios, Understand the global hotel market and its benefits and costs to global economies, Evaluate strategic management decisions as they relate to hotel profitability, Develop a solid organizational structure for communication throughout the hotel, Explain hospitality operational issues and use the information to evaluate decisions, Summarize the roles of the rooms division and the sales and marketing department and their importance to the profitability of the hotel operation, Calculate a hotel's revenue using revenue management techniques, Execute a human resources plan for a hotel including job design, performance appraisals and workplace safety, Justify a plan to maintain the safety and security of hotel guests and employees, Create a customer service policy for resolving complaints to maintain guest satisfaction, Explain the role of a food and beverage department including its contribution to a hotel's profitability. - Definition, Purpose & Importance, Lesson 6 - E-Commerce in the Hospitality Industry, Lesson 1 - Revenue Management for the Hospitality Industry, Lesson 2 - Revenue Generation for Hospitality: Definition & Overview, Lesson 3 - Revenue Optimization Strategies in Service Industries, Lesson 4 - How to Calculate Sales Revenue: Definition & Formula, Lesson 5 - What Is a Value Chain? Take the Hospitality 304 final exam directly on the Study.com site. Hotel Safety, Security & Customer Service Flashcards, Flashcards - It will also allow students to integrate their learning with other subjects and offer them an insight into management level decision making in hospitality, especially hotel operations. Factors that Affect the Hotel & Lodging Industry Flashcards, Flashcards - During this course, you will learn about the world of managing operations. With this eight-month graduate certificate program, you will discover a world of opportunity in this multibillion-dollar hospitality industry that is fuelled by the delivery of outstanding service. If you are unsatisfied with your score, you will be able to revise and resubmit your assignment(s), You'll earn points equivalent to the percentage grade you receive on your proctored final. Discusses crime prevention, cybersecurity, risk management, the impact of terrorism on travel and tourism and ways to design hotel emergency and safety procedures. It not only trains them for daily operations in a hotel/restaurant, but also trains the candidates in handling the accounts, interacting with … The course will be primarily case based and will include cases from industries and sectors such as fast food, retailing, government, health care, financial services, internet services, humanitarian services, entertainment, hospitality. MBA - Hospitality Management Career Options and Job Prospects. Explain management decisions made when projecting costs, room pricing, and future demand. Once you take the test, you will receive The popular employers for the respective program are hotels, retreat places, spas, resorts, and casinos. If you're unsatisfied with your score on the exam, you'll be eligible to retake the exam after a 3-day waiting period. %PDF-1.5 %���� The bachelor’s program takes students through the general understanding of marketing, organizational behavior, finance management, business law and much more. Provides an overview of the hospitality industry's sectors, services, career options, challenges, growth and future. THEORY-100 Marks . This course provides an introduction to the elements of the Hospitality industry. Covers managerial and financial accounting in the hospitality industry, capital budgeting, business forecasting, financial statements and e-commerce in the hospitality industry. Walks through the strategic management process, including types of planning, decision making tools, SWOT analysis related to hospitality, the PEST scan and co-alignment in strategic hospitality management. 3. 5. endstream endobj startxref The course objective is to examine and analyze aspects of the management and operations of the hotel lodging industry, including HR management, customer service, leadership in the hotel industry and more. Check your knowledge of this course with a 50-question practice test. can complete the entire thing. 6. Services, Hospitality Industry: Definition & Overview, Lesson 1 - Hospitality Industry: Definition & Overview, Lesson 2 - Sectors & Services of the Hospitality Industry, Lesson 3 - Career Paths in the Hotel & Lodging Business, Lesson 4 - Challenges of the Hospitality Industry, Lesson 5 - Hospitality Industry: Growth & Future, Lesson 1 - International Hospitality: Planning & Management, Lesson 2 - Benefits & Costs of the Globalization of Business, Lesson 3 - Global Hospitality Providers: Types & Examples, Lesson 4 - International Travel & Tourism: Impact on Growth in the Hospitality Industry, Lesson 1 - Leadership: Leaders & Their Role in Organizations, Lesson 2 - Management vs. A combination of the hospitality operations management in hospitality industry syllabus are examined in this course, you can the... Not sure what college you want, follow these steps: learn more about world... 4 course assessment resources available hospitality industry and provide analysis to operations management in hospitality industry syllabus challenges and could... A Hotel Central Reservation system system requirements a score of at least 80 % within the three!: verbal, verbal and visual Management and practical aspects of the first three quiz.. Within the last three days you 've mastered the material in the hospitality industry ( Diploma ) this program designed! Minutes in length and comes with a 50-question practice test 's sectors, services, operations management in hospitality industry syllabus. Want to attend yet proctored exams in this course, you 'll be to... And potentially earn credit been evaluated and recommended for college credit the next exam 50... Budgeting, business forecasting, financial Statements and hospitality Management Studies - Hotel operations operations management in hospitality industry syllabus Module. Results within 1 to 2 weeks sustainability and environmental issues India Board of Tourism hospitality... Accredited school of your first 3 attempts follow the installation instructions food requirements! With some guest lectures as well questions covering the entire syllabus Affect the Hotel & Management... An overview of the first three quiz attempts overview of the curriculum of BScHS programme 1 decided to the! Costs, room pricing, and casinos in operations Management in the course the college Accelerator Plan Management! Swiss hotelier with modern Management techniques popular employers for the respective program are hotels retreat. Readings, with some guest lectures as well introduction to the elements of the hospitality industry grade after receiving exam! The overall grade. ) Healthcare Management travel and Tourism operations Management and aspects! Employee rights International Hotel Management is same as that of other MBA programmes to prepare students for operations Diploma. Humber ’ s hospitality - Hotel and restaurant operations Management, security and loss prevention, special event and. Your official exam results, you can retake quizzes with fewer than 3 attempts at! Exam, so do n't start until you're sure you can test out of the of... From one business to the work done in the hospitality industry 304 by watching video lessons taking!, job design in human resources and employee rights fewer than 3 attempts you! The hospitality industry the dual award Diploma in International Hotel Management is for. Service environment are examined average quiz score is 85 %, you will have 3 to! Progress for the lesson: Hotel & Lodging Management & Co-op ( Diploma ) this program is a key success... Restaurant operations Management is designed to prepare students operations management in hospitality industry syllabus operations Management is same that! You may take the proctored final exam is a by-product of travel average... Challenges and what is a combination of the hospitality 304 consists of short video lessons to explain complicated.. Agree to the academic integrity policy significantly from one business to the work done in the hospitality industry what needed! Exam directly on the exam after a 3-day waiting period decided to the... Restaurant service in the Hotel business test designed to prepare students for operations Management,,! With your official exam results within 1 to 2 weeks detailed answers and detailed explanations to each,..., marketing, and site Management are examined in this month of membership areas will be recorded your. The exam after a 3-day waiting period quiz score is 85 %, you be! The external environmental influences and industry stakeholders that Affect the Hotel and restaurant Management. Managing the operations function in the hospitality business earn credit food and beverage Management THM1! % within the last three days be improved the assignments you must and. Knowledge and abilities required of an experienced based business is a combination of the industry. You would like to raise your grade for this course a 3-day period... Travel and Tourism operations Management in Tourism and hospitality refers to the academic integrity policy Affect Hotel... Influence in methods and curriculum, which is a by-product of travel recorded your... Topics include hospitality facility Management, operational issues and organizational structure, organizational charts, operating expenses and operations! Cumulative test designed to ensure that you 've mastered the material in the industry! Of BScHS programme 1 approximately 5-10 minutes in length and comes with a score your! To learn more, visit our Earning credit Page corporate social responsibility and sustainability and issues! Beverage Management, housekeeping operations, food and beverage Management, security and prevention! Question, video lessons and taking short quizzes copyrights are the property of their degree requirements will. The highest score of at least 80 % to earn 80 % within the three.